Retail is entering the era of the multi-agent shopping assistant. Instead of a single, stateless chatbot following a rigid script, retailers are building systems where multiple agents collaborate behind the scenes,…
Ask an underwriter to describe a policy, and you’ll get a coherent answer: A contract, for a customer, covering a car or a house, with a handful of coverages, each with a limit and a deductible, plus a history of every…
Launched in 2017, Observe.AI was originally known for its expertise in conversation intelligence and contact center analytics. In recent years, however, the company has grown into a comprehensive agentic AI platform,…
We are excited to announce the release of the MongoDB Vercel AI SDK integration, which provides AI applications and agents built with Vercel’s SDK with a persistent memory store in MongoDB Atlas. It's now open source…